I want your experience with my online store to be as easy and enjoyable as possible. If you have questions or are experiencing difficulty using the site, the best way too reach me is via email at firstname.lastname@example.org.
This page includes information on:
Acceptable Payment Methods
Shipping - Domestic & International
Lost or Damaged Goods
Returns & Exchanges
Becoming A Retailer
ACCEPTABLE PAYMENT METHODS:
JLynn Jewelry accepts Visa, MasterCard, American Express and PayPal and ApplePay. JLynn Jewelry also accepts checks online via PayPal; however, your order will not be processed and shipped until your check has been cleared.
9.75% sales tax will be automatically applied to all orders shipped to California.
All packages are shipped via USPS Priority Mail with tracking capability. You will receive a separate email from my store when your order has shipped. Most orders will be received within 7-10 business days after placed.
Shipping in the USA is free for all orders over $50.00 with USPS Priority Mail service.
Please email me at jennifer@Jlynn-Jewelry.com to inquire about placing an international order. I handle these on a case by case basis.
LOST OR DAMAGED PACKAGES:
All claims (damage or shortage) must be reported within five days after receipt of merchandise. My responsibility for merchandise ceases upon delivering your package to the carrier. I am not responsible for merchandise lost or damaged in transit. You must file a claim with the delivery carrier. I would, however, assist you in supplying any information necessary for submission of your claim.
RETURNS & REPAIR POLICY:
If you are not satisfied with your JLynn Jewelry order you may exchange or return your order within 30 days of the purchase date. Custom orders are final sale and can not be returned or exchanged. The customer will be responsible for the cost of shipment for any returned merchandise. In order to process an exchange you must first email me at email@example.com to initiate the process.
In the event that a piece needs repair, please email me at firstname.lastname@example.org to receive a repair quote. In rare cases, some stones may not be available for repair, in which case I will make every attempt to find something similar.
BECOMING A JLynn Jewelry RETAILER:
For consideration on becoming a JLynn Jewelry retailer, please contact me at jennifer@Jlynn-Jewelry.com. Please include the following information with your submission:
Company name, address and phone number
Type of business
Contact name, email address and phone number if different than above.
Please email email@example.com for all inquiries.
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